RB
Richard B
1 reviews | Active since Apr 2019
29 Apr 2019, 08:50
Money ****** from my account
Dear Sir/ Madam Hope this mail finds u well. It has come to my attention that someone in South Africa is currently using my account. I left South Africa over 20years,Due to my personal reasons.I called the call centre then I was asked to verify my self As I have an existing card on the system. I don't have any card my account is on dormant status and I did not activate my account . I WANT TO KNOW WHO IS USING MY ACCOUNT WITHOUT MY AUTHORITY. You may contact me on this email or my number ********** ********** . Sometimes my line is not very good if so send me and email. I will reply Regards Richard
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Replies (2)
FNB (First National Bank)'s replyOfficial
29 Apr 2019, 11:37Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***F was issued for your complaint. I have escalated your complaint to FNB Premier Banking who will investigate the matter and provide feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***F was issued for your complaint. I have escalated your complaint to FNB Premier Banking who will investigate the matter and provide feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Apr 2019, 11:37
Official
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***F was issued for your complaint. I have escalated your complaint to FNB Premier Banking who will investigate the matter and provide feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***F was issued for your complaint. I have escalated your complaint to FNB Premier Banking who will investigate the matter and provide feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
RB
Richard B's updateReviewer Update
29 Apr 2019, 11:53Remember I'm not in South Africa I want this matter to be resolved ASAP. I've provided my number to your team.
RB
Richard B's update29 Apr 2019, 11:53
Reviewer Update
Remember I'm not in South Africa I want this matter to be resolved ASAP. I've provided my number to your team.