PR
Patricia R

1 reviews | Active since Aug 2018

22 May 2019, 10:28

Money reversal

I called fnb on monday night to reverse the money i send someone who claims of trading they told me to call ***** line i ask them if they close the account i will be able to gwt my money they said we dont know ask ***** line today i call them they transfer me to digital where they send me a form so what if the 5days arrived money is not on that account worse part they charge you for doing reversal...WORSE PART THEY WILL COMMUNICATE WITH YOU VIA EMAIL FNB IS A TRASH

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 May 2019, 11:51
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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