NB
Nekesh B

1 reviews | Active since Mar 2015

17 Mar 2015, 09:29

Money removed without authorization

I recently opened a FNB cheque account & money was deposited into it & the very next morning just under 55K was transfered out without my consent, apparently to settle a debt that i owe FNB, although i am under debt review & arrangements need to be made with my debt councillor to make payment arrangements, i have still to date to have recieved a response from FNB, all im told so far someone will be in contact, i am very unhappy that my bank account can be accessed by any other indiviual besides myself & it seems as a breach of trust & human rights & then to sit back & say someone will be intouch.<br> <br> When i spoke to the legal department i was told that i must contact the lawyer, although FNB did the transaction, i cannot understand how this country works when someone besides SARS can access your account & its not pointed out clearly to you in the fine print when you open an account.<br> <br> Thats just plain old *********!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Mar 2015, 09:38
Official
Hello N.Budree,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 647915.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)