Money paid into account, taken to decrease overdraft???
<p>I had money paid into my FNB bank account, from my GAP cover, to pay a doctor's bill. </p> <p>This amount seems to have automatically been taken to decrease my overdraft. I can afford for this as it is not my money but a doctor's fee.</p> <p> </p> <p>I need this to either be fixed (no decrease in overdraft) or alternatively transferred to my Absa bank account. I need help ASAP and cant get through to anyone!!</p>
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FNB (First National Bank)'s replyOfficial
10 Nov 2016, 11:22Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply10 Nov 2016, 11:22
Official
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,