FR
Frans R
1 reviews | Active since Jul 2011
20 Nov 2018, 20:47
Money not transferred
On the 19th November i transferred R 1900 from my Capitec bank account to my FNB account via immediate transfer transferring with Capitec the money is immediately available but its now 20:43 on the 20th November still not available i checked with Capitec thd transfer has been done this afternoon i phoned FNB spoke to Sheena Muila who wss very rude kept telling me to go back and enquiring eith Capitec i'm on holiday i don't need trouble like this R 1900 is a lot of money to go missing
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2018, 08:34Good Day Frans
Thank you for bringing this to our attention.
We acknowledge your complaint.
The funds have been credited to your FNB account.
We do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
The funds have been credited to your FNB account.
We do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply21 Nov 2018, 08:34
Official
Good Day Frans
Thank you for bringing this to our attention.
We acknowledge your complaint.
The funds have been credited to your FNB account.
We do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
The funds have been credited to your FNB account.
We do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***