MONEY NOT SAVE

EVERY TIME I LEAVE A REVIEW A PERSON FROM FNB PHONE ME AND TELL ME SOMEONE FROM ***** DEPARTMENT WILL GET IN TOUCH WITH ME BEFORE END OF BUSINESS DAY YET AGAIN ONLY EMPTY PROMISES ... SO I PHONED FNB ***** DEPARTMENT ENDLESSLY GOT TO THE POINT WHERE I JUST GET A MACHINE TELLING ME ..." WE ARE EXPERIENCING HIGH CALL VOLUMES PLEASE BE PATIENT ".

Card was stollen at the ATM because I couldnt stop the card in time reason for that was I couldnt get through to there ***** department...…

FNB resonded: "Official business reply

Good Day,

We would like to sincerely apologize for all the inconvenience caused. Kindly use the below reference. A complaint has been re logged on your behalf and referred to the relevant department with ref : ********** NF who will investigate and provide you with feedback.

Kind Regards, Hello Peter Complaints Team ********** (option one) "

After this no Contact has been made : not by phone or via emails

"Official business reply

Good day,

Thank you for your posting and for bringing this matter to our attention.

I have escalated your comments and have requested that urgent contact be made with you.

I do apologize for any frustration and inconvenience caused.

Regards, Hello Peter Complaints Team ********** (option one)"