MONEY NOT REFLECTING / DISAPEARED AND YOU DONT KNOW!!!!!!!!!!!!!!!

Every Month i Pay R1000 reflects into my credit card account from Discovery bank. Every month the money reflects the very next day . on 26.08.2023 i made R1000 payment as i do every month . for the past year FNB NEVER debit my account every month i pay the money in. on 27 August 2023 FNB then debit my account wih R744 for WHAT ??????????? i just paid you !!!!!!!!!!!!! now the R744 has refelect yet my R1000 they cant find????????????? i call on monday only to be told now suddendly it will take 5 days today 1 september is 5 days guess what there is no money reflecting. i now call in they tell me they dont know !!!!!!!!!!!! *** !!!!!! YOU DONT KNOW NOW YOU DONT KNOW WHERE THE MONEY IS / SERIOUSLY !!!!!!!!!!!!!!!!!!! THIS IS BULL**** !!!!!!!!! HOW DONT YOU KNOW WHEN IT NORMALLY TAKES 1 DAY NOT 5 NOW YOU DONT KNOW. IM TELLING YOU NOW BEST YOU FIND THE MONEY THAT I PAID OR I WILL BE LAYING CHARGES OF ***** AGAINST FND!!!!!!!!!!!!!!!!!!!!!