CA
Caroline A
1 reviews | Active since Oct 2013
01 Mar 2015, 05:56
MONEY MISSING FROM ACCOUNT
I transferred R1000 from my Bond Account to my Smart Account on 28 February 2015. The money left the Bond Account, but never arrived in my Smart Account Where did the money go???
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FNB (First National Bank)'s replyOfficial
02 Mar 2015, 09:54Hello Caroline Amrouni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 635825.
Please refer to the email I have sent to you explaining the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 635825.
Please refer to the email I have sent to you explaining the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Mar 2015, 09:54
Official
Hello Caroline Amrouni,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 635825.
Please refer to the email I have sent to you explaining the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 635825.
Please refer to the email I have sent to you explaining the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)