Money missing and rediculous complicated statement

Firstly my debit order deduct money before the set date making it difficult for me to have control of my account. Then continuously theres money that is deducted and no messages to notify me where the rest of the money went. This is really fustrating me cause the consultants seem clueless as to where the money goes to on a monthly basis. Rather join capitec clear charges and clued up consultants that know they stuff. I mean every month almost R200 into thin air. I regret ever moving to fnb.