HM
Heinrich M

1 reviews | Active since Jan 2019

03 Jun 2019, 11:48

Money lost

Money went missing out of my account. I went into the branch and they said it will take a week for them to put my money back. One week went by and I went back into the branch and I was told to wait till the money comes back into my account. Its been 3 weeks now and I still don't have my money.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2019, 13:23
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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