MK
MJ K

1 reviews | Active since Feb 2015

27 Feb 2015, 17:31

Money just disappeared

My account just been debited with over R13 000. Saying residuals and a bunch of numbers. I didn't authorised this transaction. Please assist. This is the first issue I have with FNB and is very happy with them for the past few years!!! This is unacceptable.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2015, 08:02
Official
Hello mj.edprevent@,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 637804.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)