MVDM
Marthinus Van Der Merwe
1 reviews | Active since Jul 2015
14 Mar 2016, 12:47
Money is Still Being Deducted
Last week I spoke to Taryn to have FNB stop one of my debit orders. She assured me that the debit order has been cancelled, and that my account wouldn't be able to be debited by the company for the next 6 months. When I deposited some money into my account the debit order amount was deducted immediately!
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FNB (First National Bank)'s replyOfficial
14 Mar 2016, 13:47Hello van.marthinus,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887969 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887969 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Mar 2016, 13:47
Official
Hello van.marthinus,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887969 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 887969 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)