1 reviews | Active since Feb 2017
Money hanging in frozen account
<p>In 2015 November 30 i deposited R3750 in an account as per info found on Facebook. The money was for buying church conference tickets.</p> <p> </p> <p>it later dawned that the real tickte were actually R10 each.</p> <p> </p> <p>when i registered a query in January 2016 the bank advised me to open a case of *****. The matter has been between Silverton SAPS and FNB.</p> <p> </p> <p>I need my money. the police out of frustration referred me to small claimd court. They say I cannot open a case agaist the bank.</p> <p> </p> <p>i need my money.</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number and the name of the branch, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Goveneder
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number and the name of the branch, upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Goveneder
Email address: ***
Tel number: *** (option one)