Money Gram Locked Account

<p>I sent money to via money gram on the 27th March but the reciever could not receive the as they had reached thier limit. i then went to the FNB to reverse or redirect the transaction only to find that the transaction has been locked, to this day the is no solution and i have benn doing the run around with the bank about my money and when ask how long is thier SLA for the so called back office to resolve this issue i was not given a response. </p> <p>I took the liberty of cintactiong money gram and they told me that all that the bank is to do is to call them as i had and they will take them through the process of resolving this, better yet they will even assist in redirecting the funds. So my question is why is my bank not providing the service i need in time and why in the world are FNB forex consultants vague about the SLA to resolve this mess.</p> <p> </p> <p>AT this point i will take this matter to the BANK Ombudsman if this matter is not resolved with the next 24hrs.</p> <p> </p> <p>THIS IS UNACCEPTABLE!!!!!</p>