1 reviews | Active since May 2017

22 May 2017, 11:49

Money gone after EFT

<p>I have transferd money on 18 April 2017, After a phone call from S. Mendez (20/05/2017 @ 12:27) conferming that the transfer was made.</p> <p>As up to now(22/05/2017 @ 11H50) nobody can tell me where the money is.</p> <p>All that Tukiso on phone no. ********** 247 sa is that the money was released and that it is with ABSA.</p> <p>can somone please give me feedback as this give me a bad name.</p> <p>I am not impressed.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 May 2017, 12:28
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***