1 reviews | Active since Nov 2016
Money gone !!!
<p>I have my own tourism business. Clients paid money over from Belgium 15 days ago to my account . I have been struggling with Forex from the 7th of November 2016 to trace the payment. it has been 15 days now and no answer . I have send them the proof of payment last week already and nothing is happening. This is so pathetic and this will put a bad mark next to my business if I do not get this money and pay for accommodation and activities as per my clients request and what they paid for. If I do not get an answer in 2 hours , I will get hold of a Director and it will get nasty</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)