Money ****** from my FNB account.

Pathetic Fnb, and ***** dept. Last week Friday I did a post, on Hello Peter, on money that has been ****** from my account, on 29th May, while we were sleeping, Fnb ***** declined twice our refund, saying I approved a total of R194 443,00, WHICH I DID NOT. During this 2 month, we only spoke to 1 of their investigators, namely, Mmashai Mokgalabone, this was 25 July, she said her manager Lee Spies, will contact us the same day, until now we received no further communication from them. Since my post on Hello Peter, on 26 July, I received e-mail from customer care, stating it is a high priority complaint, a service advisor will contact me within 24-48 hours. Nobody contacted me until now. So yes, Fnb is a useless bank which doesn't care about your loss or money that has been ****** from my account. In the meantime, we discovered that I did a transaction on Airbnb, which did not ask for an OTP or fnb app approval, which is not right, and that is also I suppose the loophole how the *****sters made the transactions out of my account, WHICH I DID NOT APPROVE.