money dissapears

<p>I am with FNB bank and had a fair amout in my savings account. Some weeks ago i get a sms that 99%of it has been removed from my account. The merchant was unknown to me and went straight away to dispute the matter. I was told it would take two weeks to resolve. Today I get a call from a lady of which I cannot recall her name. Nevertheless she askes a few questions and then says the complaint will be have to be handed over to the ***** department which will take 7-10 days. This I find rather unacceptable as before the transaction took place they should have queried it with me. This was not done. Today I also get a message that my card has been caincelled. Now what do i do? I have never asked FNB for a loan or ever been in debt. I wonder if I am going to get my money back. If i do i am closing my account and never having a bank account again!!</p>