1 reviews | Active since Feb 2018
Money disappears from my account and no feedback after logging query
FNB never seems to amaze me to be honest. You are slow and very prone to disappoint. FNB is all I know which is why this episode has me messed up and even thinking about moving banks.
R5000 was withdrawn from my account on Sunday. R5000!! I have no money left and today is the 2 of May. So what do I do now? I’ve logged a query with your call centre and via your social media Twitter which is pathetic to say the least. I haven’t paid rent and are due to be living on the streets soon unless you guys bring back my money. I mean you don’t even notify customers that money is being taken out of their accounts. You have my details and I expect a favourable response by the end of the day. A LOT OF ***** IS BEING COMMITTED NJE AT YOUR BANK. SECURITY BREACH? INSIDE JOB? OR JUST WANNA TAKE HONEST PEOPLE’S MONEY?
No reference or acknowledgement after logging a query with your call centre and no, I will not wait for 14 days. What kind of ****ery is that ? I want my money and I want it now.
I have also emailed ********** as I see you guys don’t pay attention to your Hello Peter like Twitter.
Good day Yanga Mayoyo ,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Yanga Mayoyo ,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
