DN
Dhaven N

1 reviews | Active since Oct 2009

16 Aug 2018, 11:42

Money disappeared

I deposited R500.00 into a new account opened for my son, there is no trace of this transfer. Please investigate and refund the money. The other problem is I opened another minor account and its says account frozen online.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2018, 12:32
Official

Good Day Dhaven ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

DN
Dhaven N's update31 Aug 2018, 08:36
Reviewer Update
My fica documents have been sent through, please advise where is the |R500.00 deposit gone to?
DN
Dhaven N's update10 Sept 2018, 08:57
Reviewer Update
Please advise as to where my deposit is, I am still waiting for a response