Money didn't bounce back!

If I could give a 0 I would!! On the 9th of May I paid funds from my Gold cheque account to my husband's closed fnb account by mistake. I went to the bank and the lady said the money would bounce back since it's a closed account. The money did not bounce back, I then phoned again 3 days later and the guy mentioned the account number I paid it into is a credit card account and that I should send an email to ***. 4 days later, nothing!!! I called once again and was provided with another email address *** and they would look into it and pay the funds back to me.. Till today nothing!!!! When I called now the lady mentioned the money is stuck in their suspense account? She sent an email to their back office and is now waiting for a response??? Will I get mymoney back?? I would not even recommended their secure chat that's on the fnb app!! Talked to 3 consultants with absolutely no success!!!