Money deposited does not reflect - message sent to

On Monday 5 October 2015 i completed the online message form relating to my complaint but i have not received a response. according to the online automatic response, i will be contacted in 1 day.I have tried contacting the 087 number provided on the fnb website but can not go through.<br> <br> On Saturday, i went to the fnb self service atm in vanderbijlpark to deposit money. I cancelled the transaction but the money was not allocated to my account/refunded to me. I informed the security guard who recorded the incident in his book. i sent a message as indicated above but i have no response.<br> <br> all i want is the amount of R720.00 which i tried to deposit, cancelled the transaction but the money was not allocated to my account nor was it refunded by the atm.<br>