BL
Belinda L

1 reviews | Active since Jan 2017

30 Jan 2017, 11:18

Money Debited!

<p>Who give First National Bank the right to deduct money off my account!!</p> <p>I was given a call from FNB to discuss the amount to be debited off my account. We came to an agreement on a settled amount.</p> <p>I am disgusted in FNB that they think they can go into my account and withdraw an amount higher than what was discussed. </p> <p>I want that money back in my account!!! Where is customer service, who gives them the right. They don't look after their customers. FNB Return my money that rightfully belongs to me.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2017, 11:37
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)