1 reviews | Active since Aug 2014
Money being debited
I am starting to get so ****ED with FNB lately i am getting money debited from my account every single month and the worst was when money was debited from my daughters account which no one should have the account number as it is a savings account that is linked to my account. What is the point of disputing a debit order if it keeps being debited and this is costing me money to reverse for heavens sake...... i am so mad i want to change to a different bank. This is Beyond annoying that every month money is debited and it is different amount from a different company!!!!!!!!!!!!!!!!!!!!!!!
Good day Nosipho,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Nosipho,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)