NK
Nthati K

1 reviews | Active since Jul 2013

16 Jul 2015, 10:02

Money back

I experienced a problem after depositing money into a wrong account. I'm a client of FNB and even the person who received the money is an FNB client. I first went to FNB Alberton, which is actually my branch. I couldn't get help as I was told that there was nothing they could do. I then went to Vanderbijlpark, I spoke to Cornelius who worked with Paula on my case. My money was returned. I'm a very happy client. Thank you very much Vanderbilpark FNB for excellent service.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2015, 11:11
Official
Hello Abigailk,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)