nM
ntobeko M

1 reviews | Active since Dec 2011

20 Apr 2018, 10:22

Momentum FNB Pension Fund

Good Day,

My name is Ntobeko Mbolekwa and I am a former FNB employee who is trying to claim from the FNB Pension Fund. I have emailed and tried calling Momentum for my FNB Surplus Pension Fund. I've called the call centre since last month and I was advise that Elsie Botes was administering my claim contacted her left a numerous messages sent emails and she has not responded or answers the phone or even return my calls.

Why go to so much for such a simple request.

It is frustrating as I thought that Momentum is a reputable company and I havent recieved the desired service at all.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2018, 11:39
Official

Good day Ntobeko Mbolekwa,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Momentum who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)