AM
Alex M
1 reviews | Active since Oct 2010
03 May 2023, 09:43
Moipone Gumbi is the worst FNB staffer, she must have bribed her way to get the job!!!
FNB has the laziest and most inefficient staff, especially ***
This person doesn't take her job seriously, she's rude and once called me unprepared, referred to me by a random name that came to her mind, then she hung on me rudely, after that she sent me a couple emails with wrong information. I've responded several times and she doesn't bother to say a word back, she froze my account and went on holiday. The number on the signature is also forever unavailable, over a month!!!
I'm dissatisfied and wouldn't recommend FNB to anyone at this stage! Worse service ever!!!
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Replies (2)AM
Alex M's updateReviewer Update
03 May 2023, 15:15Hi, thanks for the reply.
*** sent me a vague email after ignoring me for 6weeks... she now says my account has an SAPS case therefore will be closed completely.
So I'm from the police station
, unfortunatel they can't pick up any information with my ID number, they need a case number which *********** Moipone Gumbi hasn't bothered to share. This is unacceptable!!!
Why does my account have an SAPS case? Who opened the case, when, where and why?
*** sent me a vague email after ignoring me for 6weeks... she now says my account has an SAPS case therefore will be closed completely.
So I'm from the police station
, unfortunatel they can't pick up any information with my ID number, they need a case number which *********** Moipone Gumbi hasn't bothered to share. This is unacceptable!!!
Why does my account have an SAPS case? Who opened the case, when, where and why?
AM
Alex M's update03 May 2023, 15:15
Reviewer Update
Hi, thanks for the reply.
*** sent me a vague email after ignoring me for 6weeks... she now says my account has an SAPS case therefore will be closed completely.
So I'm from the police station
, unfortunatel they can't pick up any information with my ID number, they need a case number which *********** Moipone Gumbi hasn't bothered to share. This is unacceptable!!!
Why does my account have an SAPS case? Who opened the case, when, where and why?
*** sent me a vague email after ignoring me for 6weeks... she now says my account has an SAPS case therefore will be closed completely.
So I'm from the police station
, unfortunatel they can't pick up any information with my ID number, they need a case number which *********** Moipone Gumbi hasn't bothered to share. This is unacceptable!!!
Why does my account have an SAPS case? Who opened the case, when, where and why?
AM
Alex M's updateReviewer Update
12 May 2023, 14:55Still no reply, so don't know why my account is closed
AM
Alex M's update12 May 2023, 14:55
Reviewer Update
Still no reply, so don't know why my account is closed