Mobile Data not issued when purchasing from the FNB APP
Poor service when buying mobile data off the app, data not issued and when asking for assistance i either get told to wait, or i get told its an issue with the provider not with FNB, i cant get a reference number for this because its not an FNB issue, but my money is quick to be taken for the purchase they offer
i spend money, get nothing and its my problem
Also not the first time i have had this fight.
**DO NOT BUY MOBILE DATA FROM THE FNB APP, YOU WILL NOT RECIVE IT, EVEN AFTER A FULL WEEK OF WAITING AS PER THE RECOMMENDATION**
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
03 Mar 2026, 20:13Ticket was closed without resolution
I was unable to rely the absolute instant i was emailed so my ticket was then closed.
Rather than lowering priority and keeping the channel open for a resolution, just close the ticker unresolved because that gives excellent customer feedback
Gr8 job...
I was unable to rely the absolute instant i was emailed so my ticket was then closed.
Rather than lowering priority and keeping the channel open for a resolution, just close the ticker unresolved because that gives excellent customer feedback
Gr8 job...
's update03 Mar 2026, 20:13
Reviewer Update
Ticket was closed without resolution
I was unable to rely the absolute instant i was emailed so my ticket was then closed.
Rather than lowering priority and keeping the channel open for a resolution, just close the ticker unresolved because that gives excellent customer feedback
Gr8 job...
I was unable to rely the absolute instant i was emailed so my ticket was then closed.
Rather than lowering priority and keeping the channel open for a resolution, just close the ticker unresolved because that gives excellent customer feedback
Gr8 job...
's updateReviewer Update
11 Mar 2026, 10:29Still dont have the data i purchased. But it has been made clear that FNB doesnt care in the slightest. Close a call as fast as possible so those numbers look good...
's update11 Mar 2026, 10:29
Reviewer Update
Still dont have the data i purchased. But it has been made clear that FNB doesnt care in the slightest. Close a call as fast as possible so those numbers look good...