1 reviews | Active since Nov 2021
Mitchelene Louw
Apparently there is a HOLD on my business account for receiving ********** Proceeds which I understand being receiving funds from an account with ********** activities. How ridiculous is it for FNB to lock/hold my account due to this. I have also spoken to the person who made the suspect payment to me in the amount of R149 on 11 March 2022 from FNB Mobile App paying me for services. This person claims that the account holder with Investec Bank has received their goods paid for but opened a case of *****?? Please explain to me why my account is flagged for ********** activities and being blocked, whilst the sending party claims her account is still active and functioning without problems. Now i understand that you placed this hold on my account and only you can remove this hold, whilst it is a long weekend you apparently are not available until kingdom comes. For this I am highly unhappy and also unsatisfied with your pathetic and VERY expensive services as with FNB, therefore I am going to now close all my bank accounts with FNB and go to another bank, i have never seen this level of pathetic services in my life. Flagging and blocking my account due to another FNB client who commits *****? Are you people insane? I am going to make sure the entire world knows this and also going to approach several channels including that of the newspapers and news channels, why you disrupt other people life's and businesses for a problem that is not mine? Furthermore this case was opened on the 5th of April and today reaches 15th of April and for 10 days YOU DID NOTHING NOR CONTACT ME????? And now my account is blocked and it is a long weekend???? PATHETIC!!!!!!!! WHY do you block my account for another person's problems with *****, explain this, you don't even have the audacity to call me and speak to me or notify me that there are problems. I did not de***** anybody DID I? FOR 10 DAYS from 5 April YOU DID JUST NOTHING and all of the sudden you decide to lock my accounts? How pathetic are you and how do you do your job?
Also when i spoke to the person who made the payment to me, they informed me that their account is still active and that they can transact on that account, so you will block my account for receiving ********** proceeds but the person who made payment of these ********** proceeds to my account, their account is still open and transacting? I want to also lodge a full complaint against you with your superior team leader Chelsea Jones and FNB directly. Take the R140 from the R2050 balance in my bank account and go take it back where it came from or whoever was de*****ed with that money and sort out my bank account NOW! Useless people in banking in this country, FNB is a **** bank, the most expensive bank around and you treat your customers like this. I wonder which LAWS in this country permits you to do this to customers who are trying to run a business on ethical manners but become victims of real ********* de*****ing people, and I take the punch for other people ****? I am going to make this little story so viral on social media, hellopeter and the rest of the world how FNB handles their clients. Watch and see.
