IM
Isaac M

1 reviews | Active since Aug 2017

16 Aug 2017, 13:38

Mistreated badly

Once I was there with coins which amount to 3k and they like sent me to Sellby branch because they have limit...

About a week or 2 ago I went to deposit coins and I was told 50c in a bag must be r500... So today I take my money there and I was told to go solve my money and come back.. reason being I did 500 in each bag... Total amount is 2500...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2017, 14:19
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The complaint reference number is *** .

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)