ZN
Ziphindiwe N

1 reviews | Active since Sept 2016

28 Dec 2017, 08:45

Mistakenly signed up for funeral cover

I just got about 4 sms' stating that I will be deducted for funeral cover which I never signed up for. I have unfortunately over the last few months have been a victim of random debit orders on my FNB account with FNB even being unable to tell me who the company is that is debiting me. Please can you cancel this and not debit my account as I did not take up any funeral cover

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2017, 11:51
Official

Good Day Ms. maphindi2

Thank you for logging your complaint, kindly note that we have reviewed
your matter and forwarded the matter to the FNB Life division for
formal investigation.

Your reference number in this regard is: ***NF

You will receive feedback in 24 to 48 working hours.

Thanks
Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolutions