PM
Palesa M
1 reviews | Active since May 2021
30 Apr 2022, 10:33
Mistake correction
Would like to correct the mistake I made last week by rating Sesi Monareng from fnb Vereeniging 3,I thought 3 was excellent instead of 1.i made a mistake and would like to deeply apologize to Sesi as her service was superb hence I came to her once more.She did explain to me about the message but my bad.today she again gave me her smile and sense of humor though I did her wrong.Sorry Sesi,sorry Vereeniging branch
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FNB (First National Bank)'s replyOfficial
03 May 2022, 14:30Good day Palesa Mercy,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sesi Monareng
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards,
Hello Peter Complaints Team
Email address: ***
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sesi Monareng
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,
FNB (First National Bank)'s reply03 May 2022, 14:30
Official
Good day Palesa Mercy,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sesi Monareng
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards,
Hello Peter Complaints Team
Email address: ***
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sesi Monareng
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,