1 reviews | Active since Sept 2017
missold policy
I have now emailed FNB twice regarding this issue and have had no response.
See below my last email and consider this now a complaint:
To whom it may concern,
I received a call from FNB regarding this policy a number a few months ago. At that time I made it clear to the caller that I did not require this policy and that I was not interested.
I am rather shocked to now receive this email telling me I have a policy with you!!
I herby request that this policy is cancelled immediately and no payments are taken from my account. I pay FNB more than enough in bank fees each month as it is.
Please reply in writing to confirm my request has been actioned. Yours Sincerely
Ivan Thompson. ID. ********** 049089
Plan number - CC01WD44
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)