Missing Transfer -

<p>Good Day,</p> <p> </p> <p>On the 24/05/2016 i had made a transfer of R13000.00 from my FNB business account to my Personal Standard Bank Cheque account, i had also made the same transaction of R13000.00 on the 25/05/2016 from my FNB business account to my Personal Standard bank Cheque account. in actual fact i should have recieved 2 amounts of R13000.00 in my Standard bank account, but only one amount had reflected. i had waited a day or two and had then queried the issue with FNB as well Standard bank, Standard Bank had informed me that only one amount is reflecting and their is no way for them to check for the other amount and that i should speak to FNB Business. i had contacted FNB Business on the 27/05/2016, according to FNB the amount had been stuck in a suspence account and they will get it cleared to then forward to my Standard Bank account. i had waited a day or two and then contacted FNB again, they advised that the amount had been clear and should have already reflected in my Standard Bank account, i explained again to another consultant that i had ONLY RECIEVED ONE AMOUNT, the other amount had not been reflected. I was then told that they will log this query with Missing Payments. i then waited a few days for Response but had recieved none so i had contact FNB again, explained the whole story again and they had checked with admin, admin sends me an email stating that the R13000 has reflected in my account on the 25/05/2016, case closed. I then contact FNB again, and explained my whole story again, that i had made two transfers of R13000.00, one on the 24/05/2016 & one on the 25/05/2016 and only one amount had reflect in my Standard bank account on the 205/05/2016. The email that they had sent me was about the amount that i have already recieved and have told consultants numerous of times. this is extremely frustrating as i am a small business and these mess ups effect my business drastically. i have been phoning for the past few weeks and still to this day nothing has been rectified.</p> <p> </p> <p>I need this money and CAN NOT wait any longer. Please assist to rectify this issue urgently.</p> <p>I have all proof - Bank statements as well as account numbers showing that these amount had been transfered to the correct accounts.</p> <p> </p> <p>Regards,</p> <p>Tufayl Nabee</p>