GJ
Gerhard J
1 reviews | Active since May 2018
14 May 2018, 18:29
Missing payment
Disappointing service from fnb.
Someone made an immediate payment from absa into my fnb account. Funds have not yet reflected after 2 business days, although scheduled as an immediate payment. Fnb keep saying talk to absa even after absa confirmed that everything has cleared on their side.
Disappointing service fnb.
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 May 2018, 13:09Good day Gerhard Jacobs,
I acknowledge receipt of your complaint and apologise for the inconvenience caused
Please note this matter has to be addressed with ABSA bank. The ABSA account holder has to log an enquiry with ABSA who will investigate and liaise with FNB to establish what what caused the delay.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply15 May 2018, 13:09
Official
Good day Gerhard Jacobs,
I acknowledge receipt of your complaint and apologise for the inconvenience caused
Please note this matter has to be addressed with ABSA bank. The ABSA account holder has to log an enquiry with ABSA who will investigate and liaise with FNB to establish what what caused the delay.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,