1 reviews | Active since Oct 2009
Missing Money into a Tax free account
Today is the third day after a R1000 deposit into a tax free savings account and my money is still missing...
I will now close all accounts with FNB and reverse my transfer as it seems money is not safe with them.
Good day Younari,
Thank you for taking my call earlier.
As per our telephonic conversation this matter has to be addressed with Standard Bank as they will have to investigate where the funds are.
In future it would be easier to transfer funds into your Savings account first and then thereafter to your investment accounts.
If you have any enquiries please do not hesitate to contact FNB Sales and Service Contact Centre on *** option 1 for assistance. When calling please have your bank card and pin number available as it is required for validation purposes.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Younari,
Thank you for taking my call earlier.
As per our telephonic conversation this matter has to be addressed with Standard Bank as they will have to investigate where the funds are.
In future it would be easier to transfer funds into your Savings account first and then thereafter to your investment accounts.
If you have any enquiries please do not hesitate to contact FNB Sales and Service Contact Centre on *** option 1 for assistance. When calling please have your bank card and pin number available as it is required for validation purposes.
I do apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)