LM
Lutendo M

1 reviews | Active since May 2014

11 Oct 2016, 20:41

Missing Money Ewallet

<p>I bought electricity and it was not successful, I didnt receive a voucher either. I tried again and it worked but deducted twice. Can you fix that please. Urgently </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2016, 09:14
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)