MISSING MONEY DEBITED BY FNB - *****/THEFT BY FNB

On Tuesday 25 October 2022 FNB Debited R712 out of my account which is in breach of the agreement signed as the agreement clearly stated debit orders may go off on the 27th of every month . on Friday 28 October the R712 debited from my account was still not reflecting !!! I then called in to find out where my money was as i need to make a payment on Saturday. I was then told that i had to go into my banking app go to maintain auto payments and click agree then click maintain and it will release the money . i was told and it was recorded that the money will the reflect in my credit card within 24 Hours !!! On Sunday 30 October the R712 was still not reflecting . I then contacted FNB again only to be told that it now takes 3-5 days there was a misunderstanding. sorry there was NO misunderstanding i clearly repeated 3 or 4 times that the money will reflect after 24 hrs and was told it would THE MONEY IS STILL NOT THERE !!!!!!!!!!!!!!!!! i then get told to contact FNB today for assistance as they not sure . i contact FNB the first person i get can even understand the question im asking so im not sure what type of people you are hiring if they cant understand what you are asking , finally i get someone and i get transferred to another department as they cant help either.

SO FNB better tell me where my money is today that is the R712 YOU DEBITED from my account that is still not reflecting otherwise i will be going to the police station and lying charges against FNB for theft and ***** !!!!!!!!!!!!!!!!!!!! since none of your staff are able to assist or help me to tell me where the money is . how do you debit money and don't know where its gone or none of your staff know the difference between 24hrs and 3-5 days. i want answers and i want them TODAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!