1 reviews | Active since Aug 2018
Missing money
Fnb I received your email and I am not happy with it. You are telling to go to the branch and they must trace it or call the number at the back of my card.
I did that many times but the results I get is that Fnb can't trace it.
The last person I spoke to is Henry Mikhail he has confirmed that the money can't be traced using an ARM number and the money has been sent back to fxtm.
Fnb please make a research how many times I went to branches and how many of my time I have spent and how many branches I have visited.
Contact me only when you have a solution
Fxtm and Fnb sort this out please
This is too much for me.
Good Day Joyce Ditshego
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Joyce Ditshego
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***