Missing funds in my account.

I have never experienced a bad service like the one i received from FNB. I have lodged a complain for missing funds in my account on 25/07/2022, to date i have not received a feedback from them. I have been calling their call center and i must say the staff just don't care, they keep transferring me to different departments where i have to speak to the machine. I was told they a opening a case of *****, i am still waiting, i am so sick and tired with their service, i need money as the problem is with them. I called the call center today and spoke to a rude lady by the name of Precious Maseko who did not even care to ask me what am i calling about, all she said was i am transferring you and she transferred me to an extension where there was no one available and the phone disconnects.

I will definitely close my account with FNB, it is clear that they are ***********, they cannot be trusted. What a terrible experience.