1 reviews | Active since Sept 2018
missing funds
so i had exactly R100 in my cheque account for a few days. and this morning I check my account there is R97. as little as R3 is, it deserves an explanation to where it went to. there is no trace on my account or any outstanding payments so how does money just disappear and i cant even trace where it went to? Please do not say its bank and admin fees because every month you deduct close to R200 on that plus R100 for my cheque account.
Good Day Miss B Tlhapane
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Miss B Tlhapane
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***