1 reviews | Active since Jun 2014
Missing Funds
I have a loan and agreement in place with them. on the 22/05/2018 and 2018/06/20 i decided to pay extra to my bond on the account which was provided by FNB to me, weeks later i decided to check if they have revived the second payment of R1766.66 an they said NO. i requested to be assisted by the loan department and nothing is happening, they not replying my email after promising to help and locate the funds. now i am spending half my time searching for the correct person to help me.
Good Day Innocent,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Innocent,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Loans to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***