Missing funds

<p>On the 6th Feb i paid just under 32thousand rands into a nedbank account to settle my personal loan. Apparently i paid into an invalid account number and so the funds were never received by Nedbank and they requested i trace the funds with FNB. I am very frustrated that i have been calling FNB for about a month now trting to sort this out but i get minimal feedback on the status of my case. I have a personal banker Elize Steenkamp and i also feel theresponse rate is very slow compared to the fees i am charged mothly for this service. A missng funds case was opened for me but nothing has come out of it. i am more tha frustrated and i believe the money may not be sitting with FNB but i am disgruntled by the lack of continous feedback from my personal banker aboutthe status of me query. what more should i do?</p>