PN
Portia N
1 reviews | Active since Oct 2018
04 Oct 2018, 06:32
Missing EFT
Friday the 28 September 2018 I made an eft from Fnb to Capitec.. the Eft has not reflected and it's been more 72 hours. Everytime I went to the both Banks they keep telling to wait for one more day. I have been waiting for way too long. I need clarity on how long an eft takes and when will I receive my money. N why cant they reverse it because it's clear it missing money..
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FNB (First National Bank)'s replyOfficial
04 Oct 2018, 09:15Good day Portia,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply04 Oct 2018, 09:15
Official
Good day Portia,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Best regards,