Missing amount

Item: FNB (First National Bank)
Rating: 2
Author: NOMAWETHU S

On the 17th i did an online banking depositing to someone from my FNB Account to NEDBANK ACCOUNT . I DID THE PAYMENT ON 17TH FEBRUARY 2016 11:51 AND I DID PAY AND CLEAR SO THAT IT COULD APPEAR TO THAT PERSON IMMEDIATELY . THE AMOUNT IS 10000. THE PERSON NEVER RECEIVED THE MONEY AND ITS NOT ON MY BANK ACCOUNT KINDLY ASSIST AS FNB SAY IT WILL TAKE 5 DAYS THEIR INVESTIGATIONS .

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

22 Feb 2016, 12:10

Hello simosam,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 873633.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

Best regards,

FNB (First National Bank)'s reply22 Feb 2016, 12:10

Official

Best regards,

Missing amount

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