Miss sold account and pathetic customer service

Pathetic customer service by private banker named Tina Govender. I was told that 110 was the cheapest account from fnb but however I'd only pay 110 from the 6th month. I then later discovered I'm being charged 110 a month from the 1st month and I've asked Tina for help and tried to contact her but she doesn't get back to me and can never assist even to set up my banking app. She mis sold me this account and I've later realized that there are cheaper accounts offered to us by fnb and I wanted the r5.25 debit account which I went into phoenix plaza spoke to a consultant by the name of sihle and he did help but however I wasn't allowed the option to close this account .

TINA GOVENDER HAS MISLED MYSELF AND MY BOYFRIEND BOTH AND SHOULD BE HELD ACCOUNTABLE AS SHES BRINGING THE FNB NAME DOWN