Miss

<p>To whom it may concern , i deposited R2100 on the on the 12/07/2017 time 08:51 atm no ********** at Gandhi Square . the transaction was unsuccessful but i never got my money back i only got a reciept saying your cash deposit was unsuccessful , we are unable to help you now . i went inside the branch and the rude consultant who was assisting me said if i entered the wrong account number i m not going to get my money back as it is my fault not fnb . she completed a form and then i received the sms during the day with ref number ********** Q , ia m very disappointed with fnb i thought you are a bank that help people but in this case is not helping, that was my rental money and i have not paid my rent this month i will have to crash at a friend place . i need someone to explain to me why i can not get my money back. and once we done they can assist me with closing my account and moving to another banks because there is no joy with banking with fnb their systems are forever not working and their call center are all pathetic they will transfer you to different department i wonder if they even have a quality assurance to measure their customer experience.</p>