Miss

On the 19 May 2020, I received a call from FNB COVID 19 and an email, and the lady I was speaking to I made myself clear that I need relief on my car (wesbank ) of R3145 , I even sent an email to back me on what we spoke too, first I asked the lady how this COVID work ,we will pay extra money at the end the lady say no , I asked Fnb the record, she said only 3 months will be added

In that same email they add everythin, like my police, credit card, I personally ask the lady to remove that I will be able to pay for it ,it included in the email I sent May , but now FNB is telling me I own the 18000 I spoke with Ncamisile yesterday I explained to her what is my problem, I didn’t ask Fnb to pay for my credit card , funeral plan I didn’t ask that I need tab with a lady I spoke to on 19 May .i still have email that I sent on 19 May that state in relief only on my car installment,I don’t know this loan of COVID-19. I own FNB where it come from. Since my car it 3145 a month please help on this my credit card it up today I didn’t allow Fnb to add it .NOMVULA MSIMANG-***

I need recordIng that allowing them cover my funeral plan,law,and credit card Because on my side I didn’t ask that .now they I telling I with pay this money for 60 months.