AM
Angeline M

1 reviews | Active since Oct 2014

15 May 2018, 07:46

Miss

Very bad customer service. I open an account on 12 April 2018 until today I am still waiting for my bank card to be deliver because one of FNB staff member make a mistake on my address an send it to Durban ( I am just afraid one day they will transfer money in some else account ) . have been in contact with FNB Consumer and premium Ref ********** NF - ********** NF nothing has been done - FNB accuse courier - Courier accuse FNB . the keep on promise to deliver my card each week I am still waiting until today . you Logan should FNB how can we show you our poor service delivery

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2018, 10:16
Official

Good day Angeline,

Thank you for your posting.

Your comments has been escalated to FNB Consumer and Premium and Core banking who will be in contact with you.

Regards,.

Hello Peter Complaints Team

***(option one )