RA
Roy A

1 reviews | Active since Feb 2019

12 Feb 2019, 12:45

Misplaced trust in FNB credit card

Really disappointed to find out that FNB card do not protect clients for online purchases where the disputed transaction is older than 90 days old. A moderate level of service and sense of accountability have been difficult to locate in the organization. I have sorely misplaced my trust in the organization to protect my interests as a client of FNB Credit card.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2019, 14:47
Official
Good Day Roy Arouca  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: ***NF 
Regards, 
Hello Peter Team 
Tel number: ***